Privacy Policy - With a bit of TLC

Last updated: [15.06.25]

Tailored Leadership by Clitheroe (TLC) is committed to protecting your privacy and handling your data with care, professionalism and transparency. This policy explains how we collect, use and store your personal information.

1. Who We Are

TLC - Tailored Leadership by Clitheroe - is a UK-based hospitality consultancy founded by Michael and Pauline Clitheroe. Our registered email address is: hello@TLCHospitality.co.uk

2. What We Collect

We may collect the following types of data:

  • Name and contact details (e.g. when you email us or fill out a form)

  • Business information (if provided for consulting services)

  • Website usage data via cookies or analytics tools

  • Newsletter preferences (if you subscribe)

3. How We Use Your Data

We use your information to:

  • Respond to enquiries and provide our services

  • Improve our website and marketing activities

  • Share occasional news, insights or industry updates (if you've opted in)

We never sell or share your data with third parties for marketing purposes.

4. Your Rights

You have the right to:

  • Access or correct the data we hold about you

  • Unsubscribe from marketing emails at any time

  • Request deletion of your data

5. Cookies

We use cookies to improve functionality and understand user behaviour on our website. You can manage your preferences or disable cookies in your browser settings.

6. Data Security

We take reasonable steps to protect your information from unauthorised access, misuse, or disclosure.

7. Contact Us

If you have questions about this policy, please contact:
📧 hello@TLCHospitality.co.uk